- Detected by Pingoru
- Oct 14, 2026, 07:53 AM UTC
- Resolved
- Oct 14, 2026, 08:05 AM UTC
- Duration
- 12m
Affected: Support Tool
Timeline · 2 updates
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identified Oct 14, 2026, 07:53 AM UTC
Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
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resolved Oct 14, 2026, 08:05 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2026, 11:47 AM UTC
- Resolved
- Oct 13, 2026, 02:32 PM UTC
- Duration
- 2h 44m
Affected: Web HostingWordpress Hosting
Timeline · 2 updates
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identified Oct 13, 2026, 11:47 AM UTC
We are currently investigating an issue that may affect some customers when accessing their Webspace Explorer.
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resolved Oct 13, 2026, 02:32 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2026, 12:03 PM UTC
- Resolved
- Oct 09, 2026, 02:13 PM UTC
- Duration
- 2h 10m
Affected: Wordpress Hosting
Timeline · 2 updates
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identified Oct 09, 2026, 12:03 PM UTC
Some customers may be experiencing issues accessing their websites.
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resolved Oct 09, 2026, 02:13 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 04:59 PM UTC
- Resolved
- Oct 01, 2026, 08:15 PM UTC
- Duration
- 3h 15m
Affected: IONOS Order Page
Timeline · 3 updates
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identified Oct 01, 2026, 04:59 PM UTC
Some customers may be experiencing issues when ordering products.
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identified Oct 01, 2026, 07:31 PM UTC
Our technicians are currently working on resolving this issue.
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resolved Oct 01, 2026, 08:15 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 09:38 PM UTC
- Resolved
- Sep 25, 2026, 07:57 AM UTC
- Duration
- 2d 10h
Affected: Wordpress HostingWordpress Pro
Timeline · 2 updates
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identified Sep 22, 2026, 09:38 PM UTC
A critical security vulnerability affects WordPress versions 4.7.0 through 7.1.1, which can allow remote code execution under specific conditions. Managed WordPress Customers No action needed:IONOS is automatically patching your site and deploying proactive security measures Self-Managed WordPress Customers Action required: Update WordPress immediately to the latest version More updates will be posted here as new information becomes available.
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resolved Sep 25, 2026, 07:57 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 09:36 AM UTC
- Resolved
- Sep 22, 2026, 10:49 AM UTC
- Duration
- 1h 13m
Affected: IONOS LoginSupport Tool
Timeline · 2 updates
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identified Sep 22, 2026, 09:36 AM UTC
We are currently experiencing outages affecting multiple services. Services below may be affected: - Difficulties logging into the Control Panel. - Support Tool Our team is aware of the issue and is actively working to resolve it as quickly as possible. We appreciate your patience during this time and will provide updates as soon as we have more information.
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resolved Sep 22, 2026, 10:49 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 05:34 PM UTC
- Resolved
- Sep 18, 2026, 08:30 PM UTC
- Duration
- 2h 56m
Affected: IONOS Control Panel
Timeline · 2 updates
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identified Sep 18, 2026, 05:34 PM UTC
During this time, configurations in some areas of your control panel may be limited.
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resolved Sep 18, 2026, 08:30 PM UTC
The systems are stable and all services are functioning normally again.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 06:18 AM UTC
- Resolved
- Sep 15, 2026, 07:03 AM UTC
- Duration
- 44m
Affected: IONOS Control Panel
Timeline · 2 updates
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identified Sep 15, 2026, 06:18 AM UTC
Access to Web Projects in the Control Panel is temporarily restricted.
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resolved Sep 15, 2026, 07:03 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 08, 2026, 09:00 AM UTC
- Resolved
- Sep 08, 2026, 09:26 AM UTC
- Duration
- 25m
Affected: MyWebsite NOW
Timeline · 2 updates
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investigating Sep 08, 2026, 09:00 AM UTC
Some customers may face issues while using their MyWebsite Now Trinity.
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resolved Sep 08, 2026, 09:26 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 09:14 PM UTC
- Resolved
- Sep 03, 2026, 09:40 PM UTC
- Duration
- 25m
Affected: Billing Service
Timeline · 2 updates
-
identified Sep 03, 2026, 09:14 PM UTC
During this time, you will not be able to access your billing information through your Control Panel. Additionally, our Customer Service Team may not be able to answer all questions related to your account. We apologise for any inconvenience this may cause you.
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resolved Sep 03, 2026, 09:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 04:33 PM UTC
- Resolved
- Sep 03, 2026, 05:23 PM UTC
- Duration
- 49m
Affected: MyWebsite NOW
Timeline · 2 updates
-
identified Sep 03, 2026, 04:33 PM UTC
Some customers may be experiencing issues accessing their websites.
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resolved Sep 03, 2026, 05:23 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2026, 09:12 PM UTC
- Resolved
- Aug 30, 2026, 10:35 PM UTC
- Duration
- 1h 23m
Affected: VPS
Timeline · 2 updates
-
investigating Aug 30, 2026, 09:12 PM UTC
We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.
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resolved Aug 30, 2026, 10:35 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 09:07 AM UTC
- Resolved
- Aug 21, 2026, 04:24 PM UTC
- Duration
- 7h 17m
Affected: VPSCloud Panel
Timeline · 4 updates
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investigating Aug 21, 2026, 09:07 AM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
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identified Aug 21, 2026, 09:53 AM UTC
We have found the cause for the disruption and are working on resolving it.
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identified Aug 21, 2026, 12:43 PM UTC
We are still working on resolving the technical issue.
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resolved Aug 21, 2026, 04:24 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 11:15 AM UTC
- Resolved
- Aug 20, 2026, 02:30 PM UTC
- Duration
- 3h 15m
Affected: IONOS Control Panel
Timeline · 4 updates
-
identified Aug 20, 2026, 11:15 AM UTC
Currently, some customers may not be able to log in to the Control Panel
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identified Aug 20, 2026, 12:01 PM UTC
We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
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identified Aug 20, 2026, 12:41 PM UTC
Our technicians are currently working on resolving this issue.
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resolved Aug 20, 2026, 02:30 PM UTC
The systems are stable and all services are functioning normally again.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 06:00 AM UTC
- Resolved
- Aug 17, 2026, 12:19 PM UTC
- Duration
- 6h 19m
Affected: Wordpress Hosting
Timeline · 4 updates
-
identified Aug 17, 2026, 06:00 AM UTC
Some customers may face issues while using their Wordpress Hosting.
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identified Aug 17, 2026, 07:33 AM UTC
We apologize to customers who were affected by this disruption. We are working to ensure that similar issues do not occur in the future.
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monitoring Aug 17, 2026, 11:43 AM UTC
We have eliminated the disruption for almost everyone affected. We are working on a quick solution and apologize for any inconvenience this may cause.
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resolved Aug 17, 2026, 12:19 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 10:28 PM UTC
- Resolved
- Aug 12, 2026, 11:38 PM UTC
- Duration
- 1h 10m
Affected: Customer Hotline
Timeline · 2 updates
-
identified Aug 12, 2026, 10:28 PM UTC
We are experiencing technical issues within Ionos Phone Systems and may not reach our support line. Meanwhile, you can use +18166214910 as an alternative. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. You may also contact our support team via e-mail at [email protected] or via chat.
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resolved Aug 12, 2026, 11:38 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 02:55 PM UTC
- Resolved
- Aug 11, 2026, 03:35 PM UTC
- Duration
- 40m
Affected: IONOS Control Panel
Timeline · 2 updates
-
investigating Aug 11, 2026, 02:55 PM UTC
Access to certain areas of the Domains & SSL section in the Control Panel may be temporarily restricted.
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resolved Aug 11, 2026, 03:35 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2026, 10:04 AM UTC
- Resolved
- Aug 06, 2026, 12:25 PM UTC
- Duration
- 2h 20m
Affected: Webmail
Timeline · 3 updates
-
investigating Aug 06, 2026, 10:04 AM UTC
Some customers may be experiencing issues sending E-mails.
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identified Aug 06, 2026, 11:25 AM UTC
We are still working on resolving the technical issue.
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resolved Aug 06, 2026, 12:25 PM UTC
The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2026, 01:17 PM UTC
- Resolved
- Aug 05, 2026, 01:39 PM UTC
- Duration
- 21m
Affected: Cloud Panel
Timeline · 2 updates
-
investigating Aug 05, 2026, 01:17 PM UTC
Some customers may be experiencing issues accessing their Cloud Panel.
-
resolved Aug 05, 2026, 01:39 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2026, 07:59 AM UTC
- Resolved
- Jul 24, 2026, 10:04 AM UTC
- Duration
- 2h 4m
Affected: Billing Service
Timeline · 2 updates
-
identified Jul 24, 2026, 07:59 AM UTC
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
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resolved Jul 24, 2026, 10:04 AM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 20, 2026, 05:27 PM UTC
- Resolved
- Aug 18, 2026, 01:05 PM UTC
- Duration
- 28d 19h
Affected: Wordpress HostingWordpress Pro
Timeline · 4 updates
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monitoring Jul 20, 2026, 05:27 PM UTC
On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces. At present, we are not aware of any instances where this vulnerability has been exploited. WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2—in which the security vulnerability has been fixed. Customers using Managed WordPress from IONOS do not need to take any action. We are applying the necessary patches automatically. We strongly recommend that all users running a self-hosted WordPress on their web space update their installation to a current version. Further information regarding the security vulnerability can be found at https://www.bleepingcomputer.com/news/security/wordpress-core-wp2shell-rce-flaws-get-public-exploits-patch-now/
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monitoring Jul 21, 2026, 12:32 PM UTC
We are continuing to monitor for any further issues.
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monitoring Jul 27, 2026, 10:43 AM UTC
We are continuing to monitor for any further issues.
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resolved Aug 18, 2026, 01:05 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 10:08 AM UTC
- Resolved
- Jul 13, 2026, 01:09 PM UTC
- Duration
- 3h
Affected: Wordpress Hosting
Timeline · 2 updates
-
identified Jul 13, 2026, 10:08 AM UTC
Some customers may be experiencing issues accessing their websites.
-
resolved Jul 13, 2026, 01:09 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2026, 11:23 AM UTC
- Resolved
- Jul 11, 2026, 12:42 PM UTC
- Duration
- 1h 18m
Affected: MyWebsite NOW
Timeline · 2 updates
-
investigating Jul 11, 2026, 11:23 AM UTC
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
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resolved Jul 11, 2026, 12:42 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 30, 2026, 10:48 PM UTC
- Resolved
- Jun 30, 2026, 11:29 PM UTC
- Duration
- 40m
Affected: Billing Service
Timeline · 3 updates
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identified Jun 30, 2026, 10:48 PM UTC
Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.
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identified Jun 30, 2026, 11:16 PM UTC
We are currently working on resolving the technical disruption. We will have an update for you shortly.
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resolved Jun 30, 2026, 11:29 PM UTC
The issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 01:53 PM UTC
- Resolved
- Jun 17, 2026, 02:38 PM UTC
- Duration
- 44m
Affected: MyWebsite NOW
Timeline · 2 updates
-
identified Jun 17, 2026, 01:53 PM UTC
Some customers may experience issues while using their MyWebsite Now.
-
resolved Jun 17, 2026, 02:38 PM UTC
The issue has been resolved.
Read the full incident report →
