Instaclustr Outage History

There were 5 Instaclustr outages since February 12, 2026 totaling 23h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.instaclustr.com

Minor April 29, 2026

Monitoring API Latency and Error Issues

Detected by Pingoru: Apr 29, 2026, 05:28 AM UTC
Resolved: Apr 29, 2026, 06:35 AM UTC
Duration: 1h 6m

Affected: Monitoring API

Timeline · 2 updates

investigating Apr 29, 2026, 05:28 AM UTC

We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
resolved Apr 29, 2026, 06:35 AM UTC

This incident has been resolved.

Read the full incident report →

Major March 24, 2026

Provisioning Failures for Cadence and Kafka Connect into a Private Network

Detected by Pingoru: Mar 24, 2026, 01:10 AM UTC
Resolved: Mar 24, 2026, 08:36 AM UTC
Duration: 7h 26m

Affected: Management ConsoleCluster Management API

Timeline · 2 updates

identified Mar 24, 2026, 01:10 AM UTC

We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
resolved Mar 24, 2026, 08:36 AM UTC

A fix for this issue has been deployed.

Read the full incident report →

Minor March 10, 2026

Provisioning failures and high latencies for cluster management operations and monitoring

Detected by Pingoru: Mar 10, 2026, 03:22 AM UTC
Resolved: Mar 10, 2026, 06:53 AM UTC
Duration: 3h 30m

Affected: Management ConsoleMonitoring APICluster Management APITerraform Provider

Timeline · 5 updates

investigating Mar 10, 2026, 03:22 AM UTC

We are currently experiencing issues with provisioning clusters through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. In addition, operations on existing clusters such as replacing nodes and restores aren't functional, and we are investigating elevated latencies with the Monitoring API. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
investigating Mar 10, 2026, 04:54 AM UTC

We are further seeing elevated latencies and error rates with our Monitoring API and Cluster Management API and additionally seeing issues logging into our Management Console. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are partially degraded at this time. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
identified Mar 10, 2026, 06:04 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 10, 2026, 06:28 AM UTC

A fix has been implemented and operations such as provisioning clusters, replacing nodes and restores are now functional as-well. The Management Console and Cluster Management API are now fully operational. We are still seeing some elevated latencies with the Monitoring API and have implemented a fix for this. We will provide more updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
resolved Mar 10, 2026, 06:53 AM UTC

This incident has been resolved.

Read the full incident report →

Major March 4, 2026

Provisioning Failures for Cadence and Kafka Connect into existing AWS VPC

Detected by Pingoru: Mar 04, 2026, 12:18 AM UTC
Resolved: Mar 04, 2026, 06:05 AM UTC
Duration: 5h 46m

Affected: Management ConsoleCluster Management API

Timeline · 2 updates

identified Mar 04, 2026, 12:18 AM UTC

We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into an existing VPC through the Cluster Management API and Management Console. Provisioning a Cadence cluster into the same VPC as its linked Cassandra cluster or a Kafka Connect cluster into the same VPC as its linked Kafka cluster will fail. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
resolved Mar 04, 2026, 06:05 AM UTC

This incident has been resolved.

Read the full incident report →

Major February 12, 2026

Provisioning Failures for OpenSearch

Detected by Pingoru: Feb 12, 2026, 01:47 AM UTC
Resolved: Feb 12, 2026, 07:22 AM UTC
Duration: 5h 34m

Affected: Management ConsoleCluster Management API

Timeline · 3 updates

investigating Feb 12, 2026, 01:47 AM UTC

We are currently experiencing issues with provisioning OpenSearch clusters on all providers through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
identified Feb 12, 2026, 02:46 AM UTC

The issue has been identified and a fix is being implemented.
resolved Feb 12, 2026, 07:22 AM UTC

A fix has been deployed and the ability to provision OpenSearch clusters has been restored.

Read the full incident report →

Looking to track Instaclustr downtime and outages?

Pingoru polls Instaclustr's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

Real-time alerts when Instaclustr reports an incident
Email, Slack, Discord, Microsoft Teams, and webhook notifications
Track Instaclustr alongside 5,000+ providers in one dashboard
Component-level filtering
Notification groups + maintenance calendar

Start monitoring Instaclustr for free

5 free monitors · No credit card required