Instaclustr incident
Provisioning Failures for Cadence and Kafka Connect into existing AWS VPC
Instaclustr experienced a major incident on March 4, 2026 affecting Management Console and Cluster Management API, lasting 5h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 04, 2026, 12:18 AM UTC
We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into an existing VPC through the Cluster Management API and Management Console. Provisioning a Cadence cluster into the same VPC as its linked Cassandra cluster or a Kafka Connect cluster into the same VPC as its linked Kafka cluster will fail. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- resolved Mar 04, 2026, 06:05 AM UTC
This incident has been resolved.