Instaclustr incident
Provisioning Failures for Kafka-Connect & Cadence Clusters
Instaclustr experienced a notice incident on July 21, 2026 affecting Management Console and Cluster Management API, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 04:55 AM UTC
We are currently experiencing issues with provisioning Kafka Connect & Cadence clusters into existing VPCs through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- identified Jul 21, 2026, 05:25 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2026, 08:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 08:56 AM UTC
This incident has been resolved.