Instaclustr incident

Provisioning Failures for Cadence and Kafka Connect into a Private Network

Major Resolved View vendor source →
Started
Mar 24, 2026, 01:10 AM UTC
Resolved
Mar 24, 2026, 08:36 AM UTC
Duration
7h 26m
Detected by Pingoru
Mar 24, 2026, 01:10 AM UTC

Affected components

Management ConsoleCluster Management API

Update timeline

  1. identified Mar 24, 2026, 01:10 AM UTC

    We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved Mar 24, 2026, 08:36 AM UTC

    A fix for this issue has been deployed.

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