Instaclustr incident
Provisioning Failures for Private Network PostgreSQL clusters with 3 nodes
Instaclustr experienced a notice incident on July 29, 2026 affecting Management Console and Cluster Management API, lasting 9h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 29, 2026, 12:11 AM UTC
We are currently experiencing issues with provisioning private network PostgreSQL clusters with 3 nodes through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- identified Jul 29, 2026, 03:38 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 29, 2026, 09:27 AM UTC
This incident has been resolved.