Instaclustr experienced a minor incident on September 23, 2026 affecting Monitoring API, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2026, 01:12 AM UTC
We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- monitoring Sep 23, 2026, 01:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 01:58 AM UTC
This incident has been resolved.