Instaclustr incident

Microsoft Social SSO Login Unavailable for Management Console

Minor Resolved View vendor source →

Instaclustr experienced a minor incident on January 9, 2026 affecting Management Console, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 12:48 AM UTC
Resolved
Jan 09, 2026, 04:56 AM UTC
Duration
4h 8m
Detected by Pingoru
Jan 09, 2026, 12:48 AM UTC

Affected components

Management Console

Update timeline

  1. identified Jan 09, 2026, 12:48 AM UTC

    We are currently fixing the unavailability of Microsoft Social SSO login for our Management Console. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Other login methods for Management Console are still working. The Cluster Management API, Monitoring API, Prometheus API and Support Portal are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. resolved Jan 09, 2026, 04:56 AM UTC

    Microsoft Social SSO login for Management Console has been fixed and customers can use the Sign in with Microsoft option again.