Instaclustr experienced a minor incident on January 27, 2026 affecting Management Console and Cluster Management API and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 27, 2026, 11:06 PM UTC
We are currently investigating increased latencies and error rates affecting our Cluster Management API. Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause. During this time, you may experience slower load times on the Management Console and delayed API responses. Existing cluster operations are unaffected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- monitoring Jan 28, 2026, 12:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2026, 01:03 AM UTC
This incident has been resolved.