Instaclustr experienced a minor incident on September 10, 2026 affecting Management Console and Cluster Management API, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 10, 2026, 02:56 AM UTC
We are currently experiencing issues with provisioning clusters through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- monitoring Sep 10, 2026, 03:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 03:40 AM UTC
This incident has been resolved.