Is Incentivio down?

Last checked 12h ago
Current status
Incentivio is up

No incidents right now.

Incentivio is operational right now. Last checked 12h ago; the most recent incident resolved 58d ago.

Real-time Incentivio status, recent outages, and incident history: pulled directly from Incentivio's official status page at incentivio.statuspage.io every 5 minutes. Pingoru tracks 15 Incentivio services and has captured 2 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Incentivio reports a new incident, free for 3 monitors, no credit card.

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Incentivio uptime 99.74% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 47m
    Started Aug 25, 2026, 05:05 PM UTC · Resolved Aug 25, 2026, 05:52 PM UTC
    Mobile AppWeb Ordering
    Timeline · 3 updates
    • investigating · Aug 25, 2026, 05:05 PM UTC

      We are investigating an issue that may prevent customers from accessing web ordering when using Safari on macOS and iOS devices. This may affect both Incentivio-hosted and custom ordering domains. Our Engineering team is actively working to identify and resolve the issue. As a temporary workaround, please try Chrome or Firefox on a desktop or non-iOS device, if available. We will provide another update as soon as more information becomes available.

    • monitoring · Aug 25, 2026, 05:13 PM UTC

      We have identified the issue and are restoring web ordering access through Safari on macOS and iOS devices. Some customers should already be able to access web ordering again. Please allow 10–15 minutes for restoration to complete while our team continues monitoring. We will provide another update once service has been fully restored.

    • resolved · Aug 25, 2026, 05:52 PM UTC

      Web ordering functionality is restored on mobile and desktop Safari browsers. Thanks for your patience while our team identified and addressed this issue.

    Latest: Web ordering functionality is restored on mobile and desktop Safari browsers. Thanks for your patience while our team identified and addressed this issue.

  2. Resolved 2h 2m
    Started Aug 24, 2026, 12:42 PM UTC · Resolved Aug 24, 2026, 02:44 PM UTC
    Web Ordering
    Timeline · 1 update
    • resolved · Aug 24, 2026, 02:53 PM UTC

      Status: Resolved An issue affecting web ordering pages hosted at order.incentivio.com was first reported at 7:42 AM EST. Some pages displayed a continuous loading screen and prevented guests from placing orders. The issue was resolved and service was confirmed restored at 9:44 AM EST. We did not observe an impact on mobile apps or web ordering sites using custom domains. If you are still experiencing the issue, please clear your browser’s cache and cookies, then reload the page.

    Latest: Status: Resolved An issue affecting web ordering pages hosted at order.incentivio.com was first reported at 7:42 AM EST. Some pages displayed a continuous loading screen and preven…

Incident record

Since October 2026 · Statuspage by Atlassian · 15 components checked every 5 minutes
26incidents recorded
10last 12 months
2last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Ordering Service issue on July 17, 2026, ran for 24 hours.

Most affected components, last 12 months

  • Web Ordering6
  • Mobile App5
  • Offer Service2
  • Admin Dashboard1
  • Gift Card Service1

Latest incidents

  • Web Ordering Issues on Safari (macOS and iOS) August 25, 2026 · 47 minutes · degraded service

    We are investigating an issue that may prevent customers from accessing web ordering when using Safari on macOS and iOS devices. This may affect both…

  • Hosted Web Ordering Pages Not Loading August 24, 2026 · 2 hours · major outage

    Status: Resolved An issue affecting web ordering pages hosted at order.incentivio.com was first reported at 7:42 AM EST. Some pages displayed a continuous…

  • Ordering Service issue July 17, 2026 · 24 hours · major outage

    We are currently investigating an issue affecting web and app ordering services. We will provide an update on this as soon as possible.

Outage history

Past 90 days · 2 incidents View full outage history →