Is Incentivio down?
Last checked 12h agoNo incidents right now.
Incentivio is operational right now. Last checked 12h ago; the most recent incident resolved 58d ago.
Real-time Incentivio status, recent outages, and incident history: pulled directly from Incentivio's official status page at incentivio.statuspage.io every 5 minutes. Pingoru tracks 15 Incentivio services and has captured 2 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Incentivio reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Mobile AppWeb Ordering
Timeline · 3 updates
- investigating · Aug 25, 2026, 05:05 PM UTC
We are investigating an issue that may prevent customers from accessing web ordering when using Safari on macOS and iOS devices. This may affect both Incentivio-hosted and custom ordering domains. Our Engineering team is actively working to identify and resolve the issue. As a temporary workaround, please try Chrome or Firefox on a desktop or non-iOS device, if available. We will provide another update as soon as more information becomes available.
- monitoring · Aug 25, 2026, 05:13 PM UTC
We have identified the issue and are restoring web ordering access through Safari on macOS and iOS devices. Some customers should already be able to access web ordering again. Please allow 10–15 minutes for restoration to complete while our team continues monitoring. We will provide another update once service has been fully restored.
- resolved · Aug 25, 2026, 05:52 PM UTC
Web ordering functionality is restored on mobile and desktop Safari browsers. Thanks for your patience while our team identified and addressed this issue.
Latest: Web ordering functionality is restored on mobile and desktop Safari browsers. Thanks for your patience while our team identified and addressed this issue.
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- Web Ordering
Timeline · 1 update
- resolved · Aug 24, 2026, 02:53 PM UTC
Status: Resolved An issue affecting web ordering pages hosted at order.incentivio.com was first reported at 7:42 AM EST. Some pages displayed a continuous loading screen and prevented guests from placing orders. The issue was resolved and service was confirmed restored at 9:44 AM EST. We did not observe an impact on mobile apps or web ordering sites using custom domains. If you are still experiencing the issue, please clear your browser’s cache and cookies, then reload the page.
Latest: Status: Resolved An issue affecting web ordering pages hosted at order.incentivio.com was first reported at 7:42 AM EST. Some pages displayed a continuous loading screen and preven…
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Incident record
Since October 2026 · Statuspage by Atlassian · 15 components checked every 5 minutesThe longest incident in the last year, Ordering Service issue on July 17, 2026, ran for 24 hours.
Most affected components, last 12 months
- Web Ordering6
- Mobile App5
- Offer Service2
- Admin Dashboard1
- Gift Card Service1
Latest incidents
- Web Ordering Issues on Safari (macOS and iOS)
We are investigating an issue that may prevent customers from accessing web ordering when using Safari on macOS and iOS devices. This may affect both…
- Hosted Web Ordering Pages Not Loading
Status: Resolved An issue affecting web ordering pages hosted at order.incentivio.com was first reported at 7:42 AM EST. Some pages displayed a continuous…
- Ordering Service issue
We are currently investigating an issue affecting web and app ordering services. We will provide an update on this as soon as possible.
- Started Aug 25, 2026, 05:05 PM UTC · Resolved Aug 25, 2026, 05:52 PM UTC · 47m
- Started Aug 24, 2026, 12:42 PM UTC · Resolved Aug 24, 2026, 02:44 PM UTC · 2h 2m