Hoxhunt incident

Login issue for users using certain IP addresses

Major Resolved View vendor source →

Hoxhunt experienced a major incident on August 22, 2025 affecting Hoxhunt Training and Hoxhunt Admin and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 10:04 AM UTC
Resolved
Aug 22, 2025, 12:16 PM UTC
Duration
2h 12m
Detected by Pingoru
Aug 22, 2025, 10:04 AM UTC

Affected components

Hoxhunt TrainingHoxhunt AdminHoxhunt ResponseHoxhunt Insights

Update timeline

  1. identified Aug 22, 2025, 10:04 AM UTC

    Users that are making login requests to any of our platforms from certain IP addresses/ranges are currently getting the following message: Oops! It seems we are preventing you from accessing this page. We are aware of this issue and we are working on an immediate fix.

  2. resolved Aug 22, 2025, 12:16 PM UTC

    This issue is now resolved. If any user still has issues with logging in, please contact [email protected]