Hoxhunt incident

Delay in Automation processing in the Sense product

Minor Resolved View vendor source →

Hoxhunt experienced a minor incident on June 24, 2026 affecting Hoxhunt Sense, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 07:13 AM UTC
Resolved
Jun 24, 2026, 11:08 AM UTC
Duration
3h 55m
Detected by Pingoru
Jun 24, 2026, 07:13 AM UTC

Affected components

Hoxhunt Sense

Update timeline

  1. investigating Jun 24, 2026, 07:13 AM UTC

    We are currently investigating a delay in Automation processing in the Sense product, caused by a congestion in background task processing. Please note that this issue only affects the Sense product and no other products are impacted. Our team is actively working to resolve the issue.

  2. identified Jun 24, 2026, 09:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 24, 2026, 11:08 AM UTC

    Background task processing has been fully restored and the Hoxhunt Sense product is back to normal operation. The issue was caused by a database connectivity problem that resulted in task processing workers becoming saturated. We applied an emergency fix and cleared the backlog of pending tasks. We apologise for any disruption this may have caused.