Hoxhunt incident
Some users may experience issues with Instant Feedback
Resolved after 23 hours 8 minutes, affecting Hoxhunt Outlook add-in and Hoxhunt Google add-on and 1 more, on May 20, 2026.
This incident has been resolved. The issue causing some users to experience a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback has been fixed and deployed. We apologize for the inconvenience this may have caused. All affected components are now operating normally. Thank you for your patience.
Affected components
Update timeline
- identified May 20, 2026, 10:09 AM UTC
Some users may be experiencing a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback. We have identified the root cause and our developers are working on a fix. We will provide an update once it has been deployed. We apologize for the inconvenience.
- resolved May 21, 2026, 09:17 AM UTC
This incident has been resolved. The issue causing some users to experience a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback has been fixed and deployed. We apologize for the inconvenience this may have caused. All affected components are now operating normally. Thank you for your patience.
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