Hoxhunt incident

Some users may experience issues with Instant Feedback

Hoxhunt experienced a minor incident on May 20, 2026 affecting Hoxhunt Outlook add-in and Hoxhunt Google add-on and 1 more component, lasting 23h 8m. The incident has been resolved; the full update timeline is below.

Started: May 20, 2026, 10:09 AM UTC
Resolved: May 21, 2026, 09:17 AM UTC
Duration: 23h 8m
Detected by Pingoru: May 20, 2026, 10:09 AM UTC

Affected components

Hoxhunt Outlook add-inHoxhunt Google add-onHoxhunt Response

Update timeline

identified May 20, 2026, 10:09 AM UTC

Some users may be experiencing a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback. We have identified the root cause and our developers are working on a fix. We will provide an update once it has been deployed. We apologize for the inconvenience.
resolved May 21, 2026, 09:17 AM UTC

This incident has been resolved. The issue causing some users to experience a "Something went wrong" or "servers busy" error message when attempting to report an email and view Instant Feedback has been fixed and deployed. We apologize for the inconvenience this may have caused. All affected components are now operating normally. Thank you for your patience.