Hoxhunt incident

Temporary delay in Insights, Cloud Export, and Reports updates

Minor Resolved View vendor source →

Hoxhunt experienced a minor incident on May 4, 2026 affecting Hoxhunt Insights, lasting 20h 39m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 10:15 AM UTC
Resolved
May 05, 2026, 06:55 AM UTC
Duration
20h 39m
Detected by Pingoru
May 04, 2026, 10:15 AM UTC

Affected components

Hoxhunt Insights

Update timeline

  1. identified May 04, 2026, 10:15 AM UTC

    We are currently experiencing delays in data availability for CxO Report in Insights. When trying to filter the CxO Report based on previous day, the following error may appear: "A report has not been created for 03.05.206 for the time period" Our Data Engineering team is currently re-processing the data, and they expect fresh CxO Report data to be available in a few hours. Hoxhunt Support

  2. identified May 04, 2026, 11:04 AM UTC

    We have expanded the affected scope of the issue to include all report types in Insights, Cloud Export datasets and Hoxhunt Reports (Early Access). Our Data Engineering team are still re-processing the data to have up-to-date data available to all Hoxhunt customers. Hoxhunt Support

  3. monitoring May 04, 2026, 01:06 PM UTC

    The missing data has been re-processed. We are expecting it to take about 4 hours for all reporting to be up to date. Hoxhunt Support

  4. monitoring May 04, 2026, 03:18 PM UTC

    Cloud Export datasets and CxO Reports in Insights are again up to date. Rest of reports in Insights as well as Hoxhunt Reports (Early Access) are still being updated. Hoxhunt Support

  5. resolved May 05, 2026, 06:55 AM UTC

    All reports in Insights as well as Hoxhunt Reports (Early Access) have been updated with fresh data as well. This incident is now marked as Resolved. Hoxhunt Support