Hoxhunt incident

Number of Security Awareness Training videos and images not loading

Resolved after 38 minutes, affecting Hoxhunt Training, on December 22, 2025.

resolved Dec 22, 2025, 01:37 PM UTC

This issue is now resolved and all missing images and videos are now restored. Apologies for the inconvenience caused.

Started
Dec 22, 2025, 12:59 PM UTC
Resolved
Dec 22, 2025, 01:37 PM UTC
Duration
38m
Detected by Pingoru
Dec 22, 2025, 12:59 PM UTC

Affected components

Hoxhunt Training

Update timeline

  1. investigating Dec 22, 2025, 12:59 PM UTC

    We have identified an issue with a small number of videos in our Security Awareness Training modules not loading. Including, but not limited to the following topics: - Creating strong passwords - Smishing (SMS + phishing) - Audio deepfakes - Multi-factor Authentication Additionally part of our modules are also missing images. Our developers are determining the cause and they will implement a fix as soon as possible.

  2. investigating Dec 22, 2025, 01:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 22, 2025, 01:37 PM UTC

    This issue is now resolved and all missing images and videos are now restored. Apologies for the inconvenience caused.

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