Hoxhunt incident

Instant Feedback not working

Minor Resolved View vendor source →

Hoxhunt experienced a minor incident on April 10, 2026 affecting Hoxhunt Outlook add-in and Hoxhunt Google add-on and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 12:26 PM UTC
Resolved
Apr 10, 2026, 02:18 PM UTC
Duration
1h 51m
Detected by Pingoru
Apr 10, 2026, 12:26 PM UTC

Affected components

Hoxhunt Outlook add-inHoxhunt Google add-onHoxhunt Response

Update timeline

  1. identified Apr 10, 2026, 12:26 PM UTC

    We are currently working to fix an issue related to Instant Feedback. When users report a suspicious email, Instant Feedback won't load. Instead, users see a "Page Not Found" error page. Hoxhunt Support

  2. monitoring Apr 10, 2026, 02:06 PM UTC

    We have implemented a fix and verified that Instant Feedback is again operational. The issue was purely visual - users did not have access to see the Instant Feedback information although the data was processed correctly. Users can review any Instant Feedback information they might have missed via Hoxhunt Dashboard > Reported Threats. We apologize for the inconvenience the incident may have caused. Hoxhunt Support

  3. resolved Apr 10, 2026, 02:18 PM UTC

    This incident has been resolved.