Hoxhunt incident

Response portal not loading

Critical Resolved View vendor source →

Hoxhunt experienced a critical incident on May 4, 2026 affecting Hoxhunt Response, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 07:34 AM UTC
Resolved
May 04, 2026, 07:49 AM UTC
Duration
14m
Detected by Pingoru
May 04, 2026, 07:34 AM UTC

Affected components

Hoxhunt Response

Update timeline

  1. investigating May 04, 2026, 07:34 AM UTC

    We are currently investigating an issue with our Response portal no loading. This includes the following components: - Threat Feed - Incident Orchestration - Feedback Rules We will provide updates on this issue as soon as we have them.

  2. identified May 04, 2026, 07:41 AM UTC

    We have identified a possible cause and are looking for an immediate fix for the issue. We will provide more updates when available.

  3. resolved May 04, 2026, 07:49 AM UTC

    This issue is now resolved. Response portal and all subpages of response.hoxhunt.com are now loading again. Root cause: An infrastructure configuration change did not apply as expected, causing the application to fail to load. Apologies for the inconvenience caused by this incident. Contact Support at [email protected] in case of any questions.