Highway Outage History

The FMCSA has not yet delivered data for Friday, September 25, 2026. We are working with our partners at the FMCSA and will provide updated data as efficiently as possible, following its delivery.

FMCSA data for Friday, September 25, 2026, has been delivered. It is being processed now by our backend systems.

Our engineering team has identified and remediated the issue. We are monitoring platform performance as it returns to normal ranges.

Access to our analytics dashboards has been restored. We’ll continue monitoring performance to ensure the service remains stable. Thank you for your patience.

The performance degradation to our analytics dashboards has been resolved. We appreciate your patience.

There is an ongoing service degradation between Highway and carriers that are ELD-connected via Motive. Customers and affected carriers are being provided with additional information.

Highway is currently monitoring a service-impacting disruption with one of our upstream providers that serves one-time passcode requests. Some Highway users have reported that delivery of one-time passcodes is delayed or failing. This is due to an issue between our upstream provider and the target recipients' service provider. While this issue is not within our control, we are diligently monitoring this incident and will provide subsequent updates as we receive more information. We appreciate your patience.

Highway is continuing to monitor the service disruption with an upstream provider that serves one-time passcodes. Our provider has confirmed that the issue is widespread and affecting deliverability to a large service provider related to many target recipients. Unfortunately, we have not been provided any other meaningful updates. We will communicate more information as soon as it becomes available.

Our engineering teams have implemented a fix and are observing site performance return to normal thresholds. We are continuing to monitor, and we appreciate your patience.

The health of all TAI integrations has been restored and failed alerts have been successfully resent. We are continuing to work with proprietary TMS webhook integrations. Please continue to reach out to our Solutions Engineering team with any questions.

Our teams have confirmed that all TAI-integrated configurations are functioning as normal. We are observing similar behavior with McLeod-integrated configurations and are working with McLeod's engineering team to enable `bigint` values instead of `int` for the same affected data field. Please continue reaching out to our Solutions Engineering team with any questions.

We are continuing to work with McLeod's engineering team to implement the acceptance of `bigint` instead of `int` values for the Event ID field in each carrier alert being sent from Highway to McLeod. We appreciate your patience.

We're continuing to work with McLeod to fully resolve the issues impacting our mutual brokers. For some brokers, McLeod has already staged the code fix that can be deployed by performing a Production Application Server Restart. Before performing the restart, it is important that you verify the status of your code fix. You can do this by reaching out to your McLeod Account Representative directly or checking for any notifications from McLeod related to recent releases. Until the code is staged and the restart takes place both real time monitoring alerts from Highway and inbound load lock data to Highway could be impacted.

Highway's third-party, upstream email support vendor is experiencing a service-impacting issue that is causing delay to the delivery of inbound messages to our support and customer success teams. For immediate support needs, please call 906-HIGHWAY. Current customers, please reach out directly to your customer success manager.

FMCSA data for Wednesday, July 29, 2026, has not been delivered. Highway is in contact with our partners at the FMCSA and is committed to delivering refreshed data as efficiently as possible once it becomes available. We appreciate your patience

Our engineering teams have identified the issue and implemented a fix. We are observing signs of recovery and will continue to monitor. We appreciate your patience.

Our teams have identified the issue and implemented a fix. Recovery is underway, and service is continuing to stabilize. We will continue to monitor the situation until full recovery is confirmed.

Our teams have implemented a more permanent fix and have re-enabled our Heatmap feature. All services are continuing to perform as expected. We appreciate your patience.

L&I Data for Wednesday, June 13, 2026, has not been provided by the FMCSA. We are aware and monitoring this issue and are working toward resolution

We have identified the root cause of the carrier login issue and have implemented a fix. We are currently monitoring the system to ensure stability.

Due to an active service disruption at Samsara, Load Lock Alerts and Load Lock+ arrival and delivery updates related to carriers connected to Samsara may be impacted. Our engineering teams are monitoring this situation and will ensure these services return to normal once the incident at Samsara is resolved.

Samsara has stated that the issue has been identified and a fix is in process. We will continue to monitor this issue and ensure our services resume operating as normal once the incident at Samsara is resolved.

Samsara has resolved its service disruption. We are seeing all systems fully operational.

We are experiencing intermittent performance from a third party partner that may affect carrier users logging in. We will provide an update once service is fully restored..

Our partner has indicated they have resolved issues. We are seeing our performance return. We will continue to monitor.

The issue has been resolved. We are continuing to monitor the situation. Site performance is returning to normal.

We are seeing signs of recovery with our upstream provider, and some support functionality has been restored. We are continuing to monitor the situation closely while the provider works toward a full resolution. We appreciate your patience and will provide another update in 30 minutes.