Highway experienced a major incident on January 15, 2026 affecting External API and Broker Web Application, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 15, 2026, 03:42 PM UTC
We are currently experiencing degraded performance across multiple services. We are investigating and will update this status when more information is available. Next update in 30 minutes.
- investigating Jan 15, 2026, 04:15 PM UTC
Still under investigation. Still experiencing service degradation. Next update in 30 minutes.
- investigating Jan 15, 2026, 04:43 PM UTC
Still under investigation. Still experiencing service degradation. Next update in 30 minutes.
- identified Jan 15, 2026, 05:09 PM UTC
Issue has been identified and we are seeing signs of recovery. Next update in 30 minutes.
- monitoring Jan 15, 2026, 05:28 PM UTC
The issue has been resolved. We are continuing to monitor the situation. Site performance is returning to normal.
- resolved Jan 15, 2026, 07:03 PM UTC
This incident has been resolved and all services are operational.