Highway experienced a minor incident on July 8, 2026 affecting Broker Web Application, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2026, 03:32 PM UTC
Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.
- monitoring Jul 08, 2026, 05:53 PM UTC
Our engineering teams have identified the issue and implemented a fix. We are observing signs of recovery and will continue to monitor. We appreciate your patience.
- resolved Jul 08, 2026, 08:10 PM UTC
Our engineering teams have observed and confirmed that performance across data visualizations within the broker web application have stabilized. We're considering this incident resolved, and we appreciate your patience.