Highway incident

Load Tracking Disruption Affecting Carriers Connected via Motive

Minor Resolved View vendor source →

Highway experienced a minor incident on August 26, 2026 affecting External API and Broker Web Application and 1 more component, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 05:17 PM UTC
Resolved
Aug 28, 2026, 08:46 PM UTC
Duration
2d 3h
Detected by Pingoru
Aug 26, 2026, 05:17 PM UTC

Affected components

External APIBroker Web ApplicationCarrierOnboarding

Update timeline

  1. identified Aug 26, 2026, 05:17 PM UTC

    We are aware of an issue with tracking loads assigned to ELD-connected carriers using Motive. We are evaluating the impact and will provide further updates as we’re able.

  2. monitoring Aug 27, 2026, 04:39 PM UTC

    There is an ongoing service degradation between Highway and carriers that are ELD-connected via Motive. Customers and affected carriers are being provided with additional information.

  3. resolved Aug 28, 2026, 08:46 PM UTC

    The ongoing service degradation between Highway and carriers that are ELD-connected via Motive has been resolved. Customers and affected carriers have been provided additional information.