Highway experienced a minor incident on July 7, 2026 affecting External API and Broker Web Application and 1 more component, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 05:12 PM UTC
Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.
- monitoring Jul 07, 2026, 06:14 PM UTC
Our teams have identified the issue and implemented a fix. Recovery is underway, and service is continuing to stabilize. We will continue to monitor the situation until full recovery is confirmed.
- resolved Jul 07, 2026, 07:08 PM UTC
Our engineering teams have observed and confirmed full recovery to data visualizations within the broker web application. We appreciate your patience.