Highway experienced a minor incident on July 2, 2026 affecting External API and Broker Web Application and 1 more component, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 02, 2026, 02:01 PM UTC
Our teams have identified a performance degradation affecting Highway's External API service. We are actively working to remediate the degraded performance. All other services are performing as expected. We appreciate your patience.
- identified Jul 02, 2026, 03:42 PM UTC
Our engineering teams are continuing to work toward full remediation of degraded performance on our External API services, and we are observing improvement. We will continue to provide updates as the situation progresses, and we appreciate your patience.
- resolved Jul 02, 2026, 04:56 PM UTC
Our engineering teams have implemented a fix that has resolved the degraded performance to Highway's External API services, and we are considering the incident resolved. Thank you for your patience!