Highway experienced a minor incident on August 12, 2026 affecting External API and Broker Web Application and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2026, 01:37 PM UTC
Some users have reported performance degradation within Highway's broker web application. Our teams are investigating the issue and will provide an update by 09:00 CDT.
- investigating Aug 12, 2026, 02:05 PM UTC
Our team has identified the cause of the issue and is continuing to make updates to address stability.
- monitoring Aug 12, 2026, 02:22 PM UTC
Our engineering teams have implemented a fix and are observing site performance return to normal thresholds. We are continuing to monitor, and we appreciate your patience.
- resolved Aug 12, 2026, 02:54 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue.