Highway experienced a minor incident on September 24, 2026 affecting External API and Broker Web Application and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
External APIBroker Web ApplicationCarrierOnboarding
Update timeline
- investigating Sep 24, 2026, 09:32 PM UTC
Highway is experiencing a service-impacting issue across multiple services. Our engineering teams are actively investigating the issue, and we will provide subsequent updates as the investigation continues. We appreciate your patience.
- monitoring Sep 24, 2026, 10:28 PM UTC
Our engineering team has identified and remediated the issue. We are monitoring platform performance as it returns to normal ranges.
- resolved Sep 25, 2026, 12:43 AM UTC
Highway's engineering teams have confirmed that the issue has been remediated and that all services have been performing as expected for a sustained period of time.