Is FullStory down?

Last checked 8m ago
Current status
FullStory is up

No incidents right now.

Official status page: https://fullstory.statuspage.io · Polled every 5 minutes · 18 components tracked

FullStory is operational right now. Last checked 8m ago; the most recent incident resolved 5d ago.

Real-time FullStory status, recent outages, and incident history — pulled directly from FullStory's official status page at https://fullstory.statuspage.io every 5 minutes. Pingoru tracks 18 FullStory services and has captured 13 incidents in the last 90 days (98.15% uptime). Get email, Slack, Discord, or webhook alerts the moment FullStory reports a new incident — free for 5 monitors, no credit card.

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FullStory uptime 98.15% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 07, 2026, 10:03 PM UTC · Resolved Sep 07, 2026, 10:03 PM UTC
    Timeline · 1 update
    • resolved · Sep 07, 2026, 10:03 PM UTC

      We have implemented a fix for an issue that’s caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.

    Latest: We have implemented a fix for an issue that’s caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed ale…

  2. Resolved 14h 46m
    Started Sep 07, 2026, 03:00 PM UTC · Resolved Sep 08, 2026, 05:46 AM UTC
    Fullstory Web ApplicationWebhooks & Alerts
    Timeline · 3 updates
    • monitoring · Sep 07, 2026, 10:32 PM UTC

      We have implemented a fix for an issue that caused delays in some session data availability, contributed to degraded search and dashboard performance, and potentially delayed alert notifications in Fullstory the application. We are actively monitoring the results to ensure full stability.

    • monitoring · Sep 07, 2026, 10:34 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 08, 2026, 05:46 AM UTC

      This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at [email protected].

    Latest: This incident has now been resolved. If you are experiencing any issues past 6:15 PM (ET), please email us at [email protected].

  3. Resolved 5h 17m
    Started Sep 01, 2026, 03:19 PM UTC · Resolved Sep 01, 2026, 08:36 PM UTC
    Data Capture - WebData Capture - Native MobileAPIFullstory Web ApplicationFullstory Web ApplicationWebhooks & AlertsAnywhere: WarehouseGuides and SurveysStoryAIWorkforce
    Timeline · 3 updates
    • investigating · Sep 01, 2026, 03:19 PM UTC

      We are aware of an issue reported by our cloud infrastructure provider (Google Cloud Platform) impacting multiple Fullstory services in the NA1 data center. Affected services include data capture (web and native mobile), the Fullstory web application, API, Webhooks & Alerts, Anywhere: Warehouse, Guides and Surveys, StoryAI, and Workforce. Data capture may be interrupted during this period. We are actively engaged with our provider, are closely monitoring the situation, and will provide updates as they become available.

    • monitoring · Sep 01, 2026, 04:32 PM UTC

      We are seeing recovery for the issue reported by our cloud infrastructure provider (Google Cloud Platform) and are actively monitoring to ensure full stability moving forward. You can also follow the provider's status directly here: https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev

    • resolved · Sep 01, 2026, 08:36 PM UTC

      The issue reported by our cloud infrastructure provider (Google Cloud Platform) is now resolved and Fullstory services are fully operational as of September 1st, 2026 at 4:32 PM (ET). Any backlogged data is currently being processed and will be available shortly. If you have any questions or are experiencing any continued issues, please reach out to [email protected].

    Latest: The issue reported by our cloud infrastructure provider (Google Cloud Platform) is now resolved and Fullstory services are fully operational as of September 1st, 2026 at 4:32 PM (E…

  4. Resolved 2h 26m
    Started Aug 18, 2026, 05:57 PM UTC · Resolved Aug 18, 2026, 08:24 PM UTC
    Fullstory Web ApplicationFullstory Web ApplicationWebhooks & AlertsWebhooks & AlertsAnywhere: WarehouseAnywhere: Warehouse
    Timeline · 3 updates
    • investigating · Aug 18, 2026, 05:57 PM UTC

      At 10:40AM ET, Silver Schema users in NA1 began experiencing warehouse sync delays with all users affected around 11:10am ET. We are still investigating this issue.

    • monitoring · Aug 18, 2026, 06:42 PM UTC

      We have implemented a fix for the issue that began around 10:40AM ET, which was causing delays for our Silver Schema warehouse customers in the NA1 region. The system is now catching up. Our team is taking steps to ensure all data is processed accurately, and we will post another update once all processing is back to normal.

    • resolved · Aug 18, 2026, 08:24 PM UTC

      The issue that caused delays for Silver Schema warehouse customers in the NA1 region has been resolved and service is back to full operation as of August 18th, 2026 at 4:23 PM ET. If you have any questions or are experiencing any continued issues, please don't hesitate to reach out to our team at [email protected].

    Latest: The issue that caused delays for Silver Schema warehouse customers in the NA1 region has been resolved and service is back to full operation as of August 18th, 2026 at 4:23 PM ET. …

  5. Resolved
    Started Aug 07, 2026, 01:40 PM UTC · Resolved Aug 06, 2026, 07:00 PM UTC
    Timeline · 1 update
    • resolved · Aug 07, 2026, 01:40 PM UTC

      From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disruption of end-user content delivery, though this was mitigated by edge caching serving cached content. The issue was resolved by 8:30am UTC on the 7th of August.

    Latest: From 7:58pm UTC on the 6th of August, users in NA1 & EU1 organisations with Guides & Surveys enabled were unable to create or edit tours and smart tips. There was also some disrupt…

See the full FullStory outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 8 incidents View full outage history →