Hevo experienced a major incident on July 21, 2025 affecting Sources and Sources and 1 more component, lasting 7h 50m. The incident has been resolved; the full update timeline is below.
Affected components
SourcesSourcesSourcesSources
Update timeline
- investigating Jul 21, 2025, 07:05 AM UTC
We're currently experiencing ingestion issues in the MongoDB pipelines. Our engineering team is actively investigating the issue to resolve it as soon as possible.
- identified Jul 21, 2025, 09:03 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2025, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2025, 02:55 PM UTC
This incident has been resolved.