Hevo experienced a minor incident on November 16, 2025 affecting Destinations and Destinations and 1 more component, lasting 22h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 16, 2025, 04:20 PM UTC
We are currently experiencing an issue where the Test Connection and Save & Continue buttons are unresponsive while creating a pipeline configured with a BigQuery destination, or when setting up a new standalone BigQuery destination across all regions. Impact: 1. Affects users creating new BigQuery destinations or configuring a new pipelines that use BigQuery as the destination. 2. Existing BigQuery destinations continue to work normally. 3. Other destinations (e.g., Snowflake, Redshift) are not impacted. Workaround: Click on the GCS Bucket field once to auto-populate the bucket. After this, both Test Connection and Save & Continue become responsive. Current Status: Our engineering team is actively working on the issue, and the investigation is currently in progress. A fix will be deployed as soon as possible, and we will share further updates here as we make progress.
- identified Nov 16, 2025, 06:11 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 16, 2025, 06:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 17, 2025, 03:17 PM UTC
This incident has been resolved.