Hevo incident
Connection Failures for Redshift > Sources/Destinations configured with SSH tunnel
Hevo experienced a major incident on June 17, 2026 affecting Sources and Sources and 1 more component, lasting 16h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 02:30 PM UTC
We are currently observing Redshift destination failures across multiple accounts and regions. We have identified that the issue is currently impacting Redshift destinations connected via SSH. Affected pipelines may experience delays in data loading. Our engineering team is actively investigating the issue, and we will provide further updates.
- identified Jun 17, 2026, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 17, 2026, 06:40 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 17, 2026, 10:37 PM UTC
The fix is under deployment for the US (us-east-1) region. This should take another 2-3 hours for the pipelines to recover. Thanks for your patience in the meantime.
- monitoring Jun 17, 2026, 11:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2026, 06:38 AM UTC
This incident has been resolved.