Hevo incident

Degraded performance for data pipelines

Minor Resolved View vendor source →

Hevo experienced a minor incident on December 22, 2025 affecting Data Pipelines and Data Pipelines and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 01:45 PM UTC
Resolved
Dec 22, 2025, 05:34 PM UTC
Duration
3h 49m
Detected by Pingoru
Dec 22, 2025, 01:45 PM UTC

Affected components

Data PipelinesData PipelinesData PipelinesData PipelinesData PipelinesData PipelinesData Pipelines

Update timeline

  1. investigating Dec 22, 2025, 04:17 PM UTC

    We have identified some failures in our backend across AWS regions. Users might experience slowness with pipeline operations. Any inconvenience is deeply regretted.

  2. investigating Dec 22, 2025, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 22, 2025, 05:07 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 22, 2025, 05:30 PM UTC

    We have deployed some changes at our end to mitigate the issue. We have observed the volume of errors getting reduced after the same and we will be further monitoring the results.

  5. resolved Dec 22, 2025, 05:34 PM UTC

    This incident has been resolved.