Hevo incident

Google Ads source: Issue while fetching "campaign" reports

Minor Resolved View vendor source →

Hevo experienced a minor incident on October 24, 2025 affecting Sources and Sources and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 06:59 AM UTC
Resolved
Oct 26, 2025, 07:29 AM UTC
Duration
2d
Detected by Pingoru
Oct 24, 2025, 06:59 AM UTC

Affected components

SourcesSourcesSourcesSourcesSourcesData PipelinesData PipelinesData PipelinesSourcesSources

Update timeline

  1. investigating Oct 24, 2025, 07:09 AM UTC

    We are currently facing issues while retrieving "Campaign" reports with the help of Google Ads API. The team is actively investigating the issue along with Google Ads support.

  2. investigating Oct 24, 2025, 07:10 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 25, 2025, 10:57 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 25, 2025, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 26, 2025, 07:29 AM UTC

    This incident has been resolved.