Hevo incident

Ingestion Lag Issue

Notice Ongoing View vendor source →

Hevo is currently experiencing a notice incident affecting Sources and Data Pipelines, which began 2h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 06:48 PM UTC
Resolved
Ongoing
Duration
● 1h 36m
Detected by Pingoru
May 09, 2026, 06:48 PM UTC

Affected components

SourcesData Pipelines

Update timeline

  1. monitoring May 09, 2026, 06:48 PM UTC

    We experienced a Kafka connection issue triggered due to an AWS outage, which impacted processing between approximately 5:30 PM and 11:00 PM IST. The necessary corrective actions have been taken to resolve the issue, and the pipelines are expected to resume normal ingestion. We are currently moving the incident to a Monitoring state and are actively observing the system to ensure stability. A detailed RCA will be shared as soon as it is available.