Hevo experienced a major incident on September 21, 2026 affecting Data Pipelines, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Data Pipelines
Update timeline
- investigating Sep 21, 2026, 11:59 PM UTC
Due to an AWS outage that started on Sep 21 at 3:50 PM PDT, some Edge pipelines have been affected, resulting in delayed ingestion. You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status We’re closely monitoring the situation and will keep you posted on the further updates.
- identified Sep 22, 2026, 12:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2026, 12:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 12:31 AM UTC
This incident has been resolved.