Hevo experienced a minor incident on August 2, 2026 affecting Data Pipelines, lasting 10h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Data Pipelines
Update timeline
- identified Aug 02, 2026, 05:10 PM UTC
The issue has been identified and we are working on a fix. Incident start time: 4:00 PM UTC
- monitoring Aug 02, 2026, 05:16 PM UTC
A fix has been implemented, and we are monitoring the results. We identified an issue impacting data pipelines and models in the US region. As services recover, we expect data pipelines to experience up to 1 hour of processing lag. We will continue to monitor the recovery and provide further updates as needed.
- resolved Aug 03, 2026, 02:45 AM UTC
This incident has been resolved.