Hevo incident

Ingestion Delay with Facebook Ads

Minor Resolved View vendor source →

Hevo experienced a minor incident on August 5, 2025 affecting Sources and Sources and 1 more component, lasting 7h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 03:31 AM UTC
Resolved
Aug 05, 2025, 10:38 AM UTC
Duration
7h 6m
Detected by Pingoru
Aug 05, 2025, 03:31 AM UTC

Affected components

SourcesSourcesSourcesSourcesSourcesSourcesSources

Update timeline

  1. investigating Aug 05, 2025, 03:31 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 05, 2025, 06:44 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 05, 2025, 07:02 AM UTC

    Facebook Ads pipelines are currently failing due to API access being disrupted. Our engineering team is actively investigating the issue and we will keep you posted on this.

  4. monitoring Aug 05, 2025, 08:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 05, 2025, 10:38 AM UTC

    This incident has been resolved.