Hevo incident

Connection Failures in Quickbooks Online pipelines

Minor Resolved View vendor source →

Hevo experienced a minor incident on August 10, 2025 affecting Sources and Sources and 1 more component, lasting 18d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2025, 08:25 AM UTC
Resolved
Aug 28, 2025, 01:30 PM UTC
Duration
18d 5h
Detected by Pingoru
Aug 10, 2025, 08:25 AM UTC

Affected components

SourcesSourcesSourcesSourcesData PipelinesData PipelinesSourcesSourcesData PipelinesData Pipelines

Update timeline

  1. investigating Aug 10, 2025, 08:25 AM UTC

    We are currently investigating this issue as a priority. Apologies for any inconvenience.

  2. monitoring Aug 13, 2025, 10:02 AM UTC

    The issue that was occurring from QuickBooks' end has been fixed, and we are in discussions about this for future mitigation. Meanwhile, we will continue monitoring the fix from our end. Thank you for your continued support!

  3. resolved Aug 28, 2025, 01:30 PM UTC

    The issue causing QuickBooks Online pipeline failures has been fixed by Intuit. It originated on their end and blocked their API access. We are working with them to help prevent such issues in the future.