Hevo incident

Observability Degradation – Job Monitoring

Minor Resolved View vendor source →

Hevo experienced a minor incident on October 3, 2025 affecting UI Console, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 04:09 PM UTC
Resolved
Oct 03, 2025, 06:41 PM UTC
Duration
2h 31m
Detected by Pingoru
Oct 03, 2025, 04:09 PM UTC

Affected components

UI Console

Update timeline

  1. investigating Oct 03, 2025, 04:09 PM UTC

    We are currently experiencing an observability issue in our job monitoring feature, which is enabled for the team(s). This is resulting in delays in job monitoring details and affecting ingestion and loading observability. Our engineering team is actively investigating the cause.

  2. identified Oct 03, 2025, 04:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 03, 2025, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 03, 2025, 06:41 PM UTC

    This incident has been resolved.