Helium incident

Helium Wallet Native Swap Outage

Minor Resolved View vendor source →

Helium experienced a minor incident on October 1, 2025 affecting Wallet App, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 06:06 PM UTC
Resolved
Oct 01, 2025, 09:23 PM UTC
Duration
3h 17m
Detected by Pingoru
Oct 01, 2025, 06:06 PM UTC

Affected components

Wallet App

Update timeline

  1. identified Oct 01, 2025, 06:06 PM UTC

    Native token swap functionality in the Helium Wallet app is currently unavailable due to a downstream change with Jupiter's APIs. All users of current versions (v2.14.16 and prior) of Helium Wallet will have to use the dApp browser for swaps until v2.14.17 is implemented, deployed, and approved by App Stores.

  2. identified Oct 01, 2025, 07:35 PM UTC

    The fix for native swaps (v2.14.17) is currently in App Store review on both Android and iOS. We’ll update once it’s approved and live.

  3. resolved Oct 01, 2025, 09:23 PM UTC

    Native swap functionality has been restored with the release of Helium Wallet v2.14.17, now live on both the App Store (iOS) and Google Play (Android). Please update to the latest version to resume in-app swaps.