Is Halo down?
Last checked 4m agoActive incident: Incident affecting customers on eu5 database group in the UK
Halo is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.
Real-time Halo status, recent outages, and incident history: pulled directly from Halo's official status page at status.haloservicesolutions.com every 5 minutes. Pingoru tracks 47 Halo services and has captured 7 incidents in the last 90 days (99.08% uptime). Get email, Slack, Discord, or webhook alerts the moment Halo reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Halo Core ApplicationTrials — UK
Timeline · 2 updates
- investigating · Nov 01, 2026, 08:03 AM UTC
We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The incident looks to be affecting customers on the eu5 database group only.
- monitoring · Nov 01, 2026, 08:15 AM UTC
A CPU issue was found on the eu5 database group, a fix has been applied to the affected server and response times have returned back to acceptable levels.
Latest: A CPU issue was found on the eu5 database group, a fix has been applied to the affected server and response times have returned back to acceptable levels.
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Recent outages & incidents
Past 90 days- Halo Core ApplicationEmail ProcessingAutomated Integration SyncsReportingAutomationsLive ChatLive Chat — Middle East
Timeline · 2 updates
- identified · Oct 26, 2026, 09:06 AM UTC
Since Feburary 28, due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access to resources and data hosted in this region. Existing customers have been moved to Frankfurt. Please contact CSMs for further information.
- monitoring · Oct 26, 2026, 09:08 AM UTC
There is no current timeline for when service in this region will be restored.
Latest: There is no current timeline for when service in this region will be restored.
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- Halo Core ApplicationEmail ProcessingAutomated Integration SyncsReportingAutomationsLive ChatLive Chat — Middle East
Timeline · 1 update
- monitoring · Oct 26, 2026, 09:03 AM UTC
Due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access to resources and data hosted in this region. Existing customers have been moved to Frankfurt. Please contact CSMs for further information.
Latest: Due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access to resources and dat…
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- Halo Core ApplicationLive Chat — South Africa
Timeline · 2 updates
- investigating · Oct 20, 2026, 10:15 AM UTC
We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.
- monitoring · Oct 20, 2026, 11:03 AM UTC
UPDATE: We believe to have found the cause of the service degradation and have implemented measures that should resolve the issue. We will closely monitor the situation to ensure the fix have the desired effects, and provide any further updates as needed.
Latest: UPDATE: We believe to have found the cause of the service degradation and have implemented measures that should resolve the issue. We will closely monitor the situation to ensure t…
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- Halo Core ApplicationTrials — UK
Timeline · 2 updates
- investigating · Sep 30, 2026, 12:50 PM UTC
We are aware of issues affecting the hosted Halo solution for customers hosted on EU-STABLE3 and are currently investigating. Updates will follow shortly once we have more information.
- monitoring · Sep 30, 2026, 01:04 PM UTC
A fix is now in place and affected customers should see normal service return to their instances. We will continue to monitor the situation to evaluate if any further action is required.
Latest: A fix is now in place and affected customers should see normal service return to their instances. We will continue to monitor the situation to evaluate if any further action is req…
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- Halo Core ApplicationTrials — USA
Timeline · 2 updates
- investigating · Sep 01, 2026, 10:21 PM UTC
We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information.
- monitoring · Sep 01, 2026, 11:12 PM UTC
UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will not remove existing configuration) will allow these requests to be completed until the issue is resolved - https://status.quickbooks.intuit.com/. Unfortunately we have no ETA on a fix as this is an external issue, we will review this situation at 8:00am BST
Latest: UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will n…
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See the full Halo outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Halo outage history →Or sign up free to get alerts when Halo breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Status.io · 47 components checked every 5 minutesThe longest incident in the last year, Middle East region offline due to war on October 26, 2026, ran for 3 days.
Most affected components, last 12 months
- Halo Core Application9
- Reporting5
- Trials — USA4
- Automations3
- Email Processing3
Latest incidents
- Incident affecting customers on eu5 database group in the UK
We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The…
- Middle East region offline due to war
Since Feburary 28, due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and…
- Middle East region offline due to war
Due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access…
- Started Nov 01, 2026, 08:03 AM UTC · ● 1h
- Started Oct 26, 2026, 09:06 AM UTC · Resolved Oct 29, 2026, 04:47 PM UTC · 3d 7h
- Started Oct 26, 2026, 09:03 AM UTC · Resolved Oct 26, 2026, 09:09 AM UTC · 6m
- Started Oct 20, 2026, 10:15 AM UTC · Resolved Oct 20, 2026, 01:47 PM UTC · 3h 32m
- EU STABLE 3 performance degradation ResolvedStarted Sep 30, 2026, 12:50 PM UTC · Resolved Sep 30, 2026, 02:53 PM UTC · 2h 3m
- Started Sep 01, 2026, 10:21 PM UTC · Resolved Sep 02, 2026, 07:31 AM UTC · 9h 10m
- Started Sep 01, 2026, 06:28 PM UTC · Resolved Sep 01, 2026, 10:19 PM UTC · 3h 50m
- Service Disruption in the UK ResolvedStarted Aug 27, 2026, 11:39 AM UTC · Resolved Aug 27, 2026, 03:41 PM UTC · 4h 2m