Is Halo down?
Last checked 2m agoNo incidents right now.
Halo is operational right now. Last checked 2m ago; the most recent incident resolved 14d ago.
Real-time Halo status, recent outages, and incident history — pulled directly from Halo's official status page at https://status.haloservicesolutions.com every 5 minutes. Pingoru tracks 53 Halo services and has captured 4 incidents in the last 90 days (99.73% uptime). Get email, Slack, Discord, or webhook alerts the moment Halo reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Halo Core ApplicationUSA
Timeline · 2 updates
- investigating · Sep 01, 2026, 10:21 PM UTC
We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information.
- monitoring · Sep 01, 2026, 11:12 PM UTC
UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will not remove existing configuration) will allow these requests to be completed until the issue is resolved - https://status.quickbooks.intuit.com/. Unfortunately we have no ETA on a fix as this is an external issue, we will review this situation at 8:00am BST
Latest: UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will n…
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- Halo Core ApplicationEmail ProcessingReportingAutomationsLive ChatUSA
Timeline · 3 updates
- investigating · Sep 01, 2026, 06:28 PM UTC
We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.
- identified · Sep 01, 2026, 06:43 PM UTC
We believe we have found the cause of the issue and are now implementing a fix. The issue is believed to be around the generation of a new data protection key. More information to follow.
- monitoring · Sep 01, 2026, 07:07 PM UTC
The issue is fixed for the majority of customers with the last few being brought back now. RCA will follow.
Latest: The issue is fixed for the majority of customers with the last few being brought back now. RCA will follow.
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- Halo Core ApplicationUK
Timeline · 4 updates
- investigating · Aug 27, 2026, 11:39 AM UTC
We are currently experiencing service disruption to the core application in the UK, and are currently investigating. We will have further updates once the the issue has been identified.
- identified · Aug 27, 2026, 12:10 PM UTC
We have identified the issue and are currently preparing a fix
- monitoring · Aug 27, 2026, 01:07 PM UTC
The fix has been implemented and we are now monitoring the situation. Affected customers should find their Halo instances returning to standard operation
- monitoring · Aug 27, 2026, 01:54 PM UTC
UPDATE: We've identified some customers may still be experiencing issues following the fix - please log out and back in again to Halo to resolve these persisting issues. They are due to incorrect tokens created during the outage that are still active, corrected by reauthorising the agent/user.
Latest: UPDATE: We've identified some customers may still be experiencing issues following the fix - please log out and back in again to Halo to resolve these persisting issues. They are d…
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- ReportingUSA
Timeline · 1 update
- investigating · Jul 23, 2026, 02:59 PM UTC
We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.
Latest: We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.
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- Started Sep 01, 2026, 10:21 PM UTC · Resolved Sep 02, 2026, 07:31 AM UTC · 9h 10m
- Started Sep 01, 2026, 06:28 PM UTC · Resolved Sep 01, 2026, 10:19 PM UTC · 3h 50m
- Service Disruption in the UK ResolvedStarted Aug 27, 2026, 11:39 AM UTC · Resolved Aug 27, 2026, 03:41 PM UTC · 4h 2m
- US STABLE-8 Reporting ResolvedStarted Jul 23, 2026, 02:59 PM UTC · Resolved Jul 23, 2026, 05:46 PM UTC · 2h 47m