Is Halo down?

Last checked 2m ago
Current status
Halo is up

No incidents right now.

Official status page: https://status.haloservicesolutions.com · Polled every 5 minutes · 53 components tracked

Halo is operational right now. Last checked 2m ago; the most recent incident resolved 14d ago.

Real-time Halo status, recent outages, and incident history — pulled directly from Halo's official status page at https://status.haloservicesolutions.com every 5 minutes. Pingoru tracks 53 Halo services and has captured 4 incidents in the last 90 days (99.73% uptime). Get email, Slack, Discord, or webhook alerts the moment Halo reports a new incident — free for 5 monitors, no credit card.

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Halo uptime 99.73% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 9h 10m
    Started Sep 01, 2026, 10:21 PM UTC · Resolved Sep 02, 2026, 07:31 AM UTC
    Halo Core ApplicationUSA
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 10:21 PM UTC

      We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information.

    • monitoring · Sep 01, 2026, 11:12 PM UTC

      UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will not remove existing configuration) will allow these requests to be completed until the issue is resolved - https://status.quickbooks.intuit.com/. Unfortunately we have no ETA on a fix as this is an external issue, we will review this situation at 8:00am BST

    Latest: UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will n…

  2. Resolved 3h 50m
    Started Sep 01, 2026, 06:28 PM UTC · Resolved Sep 01, 2026, 10:19 PM UTC
    Halo Core ApplicationEmail ProcessingReportingAutomationsLive ChatUSA
    Timeline · 3 updates
    • investigating · Sep 01, 2026, 06:28 PM UTC

      We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.

    • identified · Sep 01, 2026, 06:43 PM UTC

      We believe we have found the cause of the issue and are now implementing a fix. The issue is believed to be around the generation of a new data protection key. More information to follow.

    • monitoring · Sep 01, 2026, 07:07 PM UTC

      The issue is fixed for the majority of customers with the last few being brought back now. RCA will follow.

    Latest: The issue is fixed for the majority of customers with the last few being brought back now. RCA will follow.

  3. Resolved 4h 2m
    Started Aug 27, 2026, 11:39 AM UTC · Resolved Aug 27, 2026, 03:41 PM UTC
    Halo Core ApplicationUK
    Timeline · 4 updates
    • investigating · Aug 27, 2026, 11:39 AM UTC

      We are currently experiencing service disruption to the core application in the UK, and are currently investigating. We will have further updates once the the issue has been identified.

    • identified · Aug 27, 2026, 12:10 PM UTC

      We have identified the issue and are currently preparing a fix

    • monitoring · Aug 27, 2026, 01:07 PM UTC

      The fix has been implemented and we are now monitoring the situation. Affected customers should find their Halo instances returning to standard operation

    • monitoring · Aug 27, 2026, 01:54 PM UTC

      UPDATE: We've identified some customers may still be experiencing issues following the fix - please log out and back in again to Halo to resolve these persisting issues. They are due to incorrect tokens created during the outage that are still active, corrected by reauthorising the agent/user.

    Latest: UPDATE: We've identified some customers may still be experiencing issues following the fix - please log out and back in again to Halo to resolve these persisting issues. They are d…

  4. Resolved 2h 47m
    Started Jul 23, 2026, 02:59 PM UTC · Resolved Jul 23, 2026, 05:46 PM UTC
    ReportingUSA
    Timeline · 1 update
    • investigating · Jul 23, 2026, 02:59 PM UTC

      We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.

    Latest: We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.

Outage history

Past 90 days · 4 incidents View full outage history →