Halo incident

Middle East region offline due to war

Resolved after 6 minutes, affecting Halo Core Application and Email Processing and 1 more, on October 26, 2026.

monitoring Oct 26, 2026, 09:03 AM UTC

Due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access to resources and data hosted in this region. Existing customers have been moved to Frankfurt. Please contact CSMs for further information.

Started
Oct 26, 2026, 09:03 AM UTC
Resolved
Oct 26, 2026, 09:09 AM UTC
Duration
6m
Detected by Pingoru
Oct 26, 2026, 09:03 AM UTC

Affected components

Halo Core ApplicationEmail ProcessingAutomated Integration SyncsReportingAutomationsLive ChatLive Chat (Live Chat — Middle East)

Update timeline

  1. monitoring Oct 26, 2026, 09:03 AM UTC

    Due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access to resources and data hosted in this region. Existing customers have been moved to Frankfurt. Please contact CSMs for further information.

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