Halo incident

Middle East region offline due to war

Ongoing since 09:06 AM UTC, affecting Halo Core Application and Email Processing and 1 more.

monitoring Oct 26, 2026, 09:08 AM UTC

There is no current timeline for when service in this region will be restored.

Started
Oct 26, 2026, 09:06 AM UTC
Resolved
Ongoing
Duration
● 1h
Detected by Pingoru
Oct 26, 2026, 09:06 AM UTC

Affected components

Halo Core ApplicationEmail ProcessingAutomated Integration SyncsReportingAutomationsLive ChatLive Chat (Live Chat — Middle East)

Update timeline

  1. identified Oct 26, 2026, 09:06 AM UTC

    Since Feburary 28, due to the ongoing conflict in the Middle East, the Bahrain region has suffered severe damage spanning multiple Availability Zones and unable to restore access to resources and data hosted in this region. Existing customers have been moved to Frankfurt. Please contact CSMs for further information.

  2. monitoring Oct 26, 2026, 09:08 AM UTC

    There is no current timeline for when service in this region will be restored.

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