Halo incident
Incident affecting customers on eu5 database group in the UK
Major Vendor's status page →
Ongoing since 08:03 AM UTC, affecting Halo Core Application and Trials (Trials — UK).
A CPU issue was found on the eu5 database group, a fix has been applied to the affected server and response times have returned back to acceptable levels.
Affected components
Halo Core ApplicationTrials (Trials — UK)
Update timeline
- investigating Nov 01, 2026, 08:03 AM UTC
We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The incident looks to be affecting customers on the eu5 database group only.
- monitoring Nov 01, 2026, 08:15 AM UTC
A CPU issue was found on the eu5 database group, a fix has been applied to the affected server and response times have returned back to acceptable levels.
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