Greenlight Guru experienced a major incident on July 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 10, 2025, 03:13 PM UTC
A background service began to behave abnormally, resulting in failed requests and activity disruptions. The service appeared to be running normally, but became unresponsive, leading to a service disruption for customers in the EU. The team addressed the affected service, which restored functionality to the system.