Is Greenlight Guru down?

Last checked 1m ago
Current status
Greenlight Guru is up

No active incidents. All 10 components operational.

Greenlight Guru is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.

Real-time Greenlight Guru status, recent outages, and incident history: pulled directly from Greenlight Guru's official status page at status.greenlight.guru every 5 minutes. Pingoru tracks 10 Greenlight Guru services and has captured 4 incidents in the last 90 days (99.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Greenlight Guru reports a new incident, free for 3 monitors, no credit card.

Users who monitor Greenlight Guru also follow these Healthcare services: Change Healthcare Dexcom Availity Magnus Health DrFirst WellSky Validic Phreesia Healthie TigerConnect View all 8,000+ providers
Greenlight Guru uptime 99.81% uptime · past 90 days
Mon Wed Fri
AugSepOctNov
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1h 35m
    Started Nov 04, 2026, 11:25 PM UTC · Resolved Nov 05, 2026, 01:01 AM UTC
    Greenlight Guru Quality - EUGreenlight Guru Quality - AUSGreenlight Guru Quality - Singapore
    Timeline · 4 updates
    • investigating · Nov 04, 2026, 11:14 PM UTC

      We are currently investigating reports of increased error rates affecting parts of the Greenlight Guru platform. Users may experience intermittent errors. Our engineering team is actively working to determine the root cause.

    • identified · Nov 04, 2026, 11:25 PM UTC

      We have identified the cause of the elevated error rates. We are currently implementing a fix and monitoring recovery.

    • monitoring · Nov 05, 2026, 12:10 AM UTC

      A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.

    • resolved · Nov 05, 2026, 01:01 AM UTC

      This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

    Latest: This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

  2. Resolved 2h 13m
    Started Sep 21, 2026, 09:58 AM UTC · Resolved Sep 21, 2026, 12:12 PM UTC
    Greenlight Guru Ultra - USGreenlight Guru Ultra - EUGreenlight Guru Ultra - AU
    Timeline · 4 updates
    • investigating · Sep 21, 2026, 09:58 AM UTC

      We are currently investigating reports of increased error rates affecting parts of the Ultra platform. Users may experience errors when reviewing documents for training. Our engineering team is actively working to determine the root cause.

    • identified · Sep 21, 2026, 11:24 AM UTC

      We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.

    • monitoring · Sep 21, 2026, 12:12 PM UTC

      A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.

    • resolved · Sep 21, 2026, 12:23 PM UTC

      This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

    Latest: This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

  3. Resolved 4h 15m
    Started Sep 02, 2026, 09:26 AM UTC · Resolved Sep 02, 2026, 01:41 PM UTC
    Greenlight Guru Quality - USGreenlight Guru Quality - EUGreenlight Guru Quality - AUSGreenlight Guru Quality - Singapore
    Timeline · 6 updates
    • investigating · Sep 02, 2026, 11:54 AM UTC

      We are currently investigating reports of slow response times across portions of the Greenlight Guru platform. Users may experience delays when loading pages, uploading documents, or accessing workspaces. Our engineering team is actively working to identify the root cause.

    • investigating · Sep 02, 2026, 12:32 PM UTC

      We are still investigating reports of slow response times across portions of the Greenlight Guru platform. Users may experience delays when loading pages, uploading documents, or accessing workspaces. Our engineering team is actively working to identify the root cause.

    • investigating · Sep 02, 2026, 01:03 PM UTC

      We are still investigating reports of slow response times across portions of the Greenlight Guru platform. Users may experience delays when loading pages, uploading documents, or accessing workspaces. Our engineering team is actively working to identify the root cause.

    • identified · Sep 02, 2026, 01:10 PM UTC

      We have identified the cause of the degraded performance. We are currently implementing a fix and monitoring recovery.

    • monitoring · Sep 02, 2026, 01:22 PM UTC

      A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.

    • resolved · Sep 02, 2026, 01:41 PM UTC

      This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

    Latest: This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

  4. Resolved 1h 38m
    Started Aug 13, 2026, 12:03 AM UTC · Resolved Aug 13, 2026, 01:41 AM UTC
    Greenlight Guru Quality - USGreenlight Guru Quality - EUGreenlight Guru Quality - AUSGreenlight Guru Quality - Singapore
    Timeline · 5 updates
    • investigating · Aug 13, 2026, 12:23 AM UTC

      We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.

    • identified · Aug 13, 2026, 12:33 AM UTC

      We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.

    • identified · Aug 13, 2026, 01:36 AM UTC

      We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.

    • monitoring · Aug 13, 2026, 01:41 AM UTC

      A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.

    • resolved · Aug 13, 2026, 02:12 AM UTC

      This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

    Latest: This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

Incident record

Since April 2026 · incident.io · 10 components checked every 5 minutes
43incidents recorded
26last 12 months
4last 90 days
84 minutestypical duration, 12 months

The longest incident in the last year, Ultralight - File Upload Failures on December 15, 2025, ran for 8 hours. 2 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Greenlight Guru Quality - AUS3
  • Greenlight Guru Quality - EU3
  • Greenlight Guru Quality - Singapore3
  • Greenlight Guru Quality - US3
  • Greenlight Guru Ultra - AU1

Latest incidents

  • Increased Errors November 4, 2026 · 95 minutes · degraded service

    We are currently investigating reports of increased error rates affecting parts of the Greenlight Guru platform. Users may experience intermittent errors. Our…

  • Increased Errors September 21, 2026 · 2 hours · degraded service

    We are currently investigating reports of increased error rates affecting parts of the Ultra platform. Users may experience errors when reviewing documents for…

  • Slow Response Times September 2, 2026 · 4 hours · degraded service

    We are currently investigating reports of slow response times across portions of the Greenlight Guru platform. Users may experience delays when loading pages…

Outage history

Past 90 days · 4 incidents View full outage history →
  • Started Nov 04, 2026, 11:25 PM UTC · Resolved Nov 05, 2026, 01:01 AM UTC · 1h 35m
  • Started Sep 21, 2026, 09:58 AM UTC · Resolved Sep 21, 2026, 12:12 PM UTC · 2h 13m
  • Started Sep 02, 2026, 09:26 AM UTC · Resolved Sep 02, 2026, 01:41 PM UTC · 4h 15m
  • Started Aug 13, 2026, 12:03 AM UTC · Resolved Aug 13, 2026, 01:41 AM UTC · 1h 38m