Greenlight Guru incident

Degraded load times of Greenlight Guru Clinical

Notice

Resolved on March 18, 2025.

resolved Apr 17, 2026, 07:03 PM UTC

17:22 GMT: Network issue resulted in long load times and occasional retries required. 18:30 GMT: Traffic was routed to a region that was not experiencing the issue to mitigate. 19:50 GMT: Issue resolved in affected region and traffic back to being balanced evenly between regions.

Started: Mar 18, 2025, 05:22 PM UTC
Resolved: Mar 18, 2025, 05:22 PM UTC
Duration: –
Detected by Pingoru: Mar 18, 2025, 05:22 PM UTC

Update timeline

resolved Apr 17, 2026, 07:03 PM UTC

17:22 GMT: Network issue resulted in long load times and occasional retries required. 18:30 GMT: Traffic was routed to a region that was not experiencing the issue to mitigate. 19:50 GMT: Issue resolved in affected region and traffic back to being balanced evenly between regions.

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