Greenlight Guru experienced a minor incident on April 17, 2026 affecting Ultralight - US and Ultralight - EU, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Ultralight - USUltralight - EU
Update timeline
- investigating Apr 17, 2026, 05:52 PM UTC
We are currently investigating an issue where users are seeing an intermittent access error "You don't have permission to do that." that goes away after a refresh. We are appreciate your patience while we investigate and restore the functionality.
- investigating Apr 17, 2026, 05:59 PM UTC
We are continuing the investigation and have confirmed EU is not impacted.
- resolved Apr 17, 2026, 06:14 PM UTC
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.