Resolved after 22 minutes, affecting Ultralight - US and Ultralight - EU, on April 17, 2026.
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Apr 17, 2026, 05:52 PM UTC
We are currently investigating an issue where users are seeing an intermittent access error "You don't have permission to do that." that goes away after a refresh. We are appreciate your patience while we investigate and restore the functionality.
- investigating Apr 17, 2026, 05:59 PM UTC
We are continuing the investigation and have confirmed EU is not impacted.
- resolved Apr 17, 2026, 06:14 PM UTC
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
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