Greenlight Guru incident

Ultralight - Service disruption

Minor Resolved View vendor source →
Started
Apr 17, 2026, 05:52 PM UTC
Resolved
Apr 17, 2026, 06:14 PM UTC
Duration
22m
Detected by Pingoru
Apr 17, 2026, 05:52 PM UTC

Affected components

Ultralight - USUltralight - EU

Update timeline

  1. investigating Apr 17, 2026, 05:52 PM UTC

    We are currently investigating an issue where users are seeing an intermittent access error "You don't have permission to do that." that goes away after a refresh. We are appreciate your patience while we investigate and restore the functionality.

  2. investigating Apr 17, 2026, 05:59 PM UTC

    We are continuing the investigation and have confirmed EU is not impacted.

  3. resolved Apr 17, 2026, 06:14 PM UTC

    This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

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