Greenlight Guru incident

Service Disruption

Critical

Resolved after 1 hour 49 minutes, on August 13, 2026.

resolved Aug 13, 2026, 02:12 AM UTC

This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

Started
Aug 13, 2026, 12:23 AM UTC
Resolved
Aug 13, 2026, 02:12 AM UTC
Duration
1h 49m
Detected by Pingoru
Aug 13, 2026, 12:23 AM UTC

Update timeline

  1. investigating Aug 13, 2026, 12:23 AM UTC

    We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.

  2. identified Aug 13, 2026, 12:33 AM UTC

    We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.

  3. identified Aug 13, 2026, 01:36 AM UTC

    We have identified the cause of the disruption. We are currently implementing a fix and monitoring recovery.

  4. monitoring Aug 13, 2026, 01:41 AM UTC

    A fix has been implemented, and we are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.

  5. resolved Aug 13, 2026, 02:12 AM UTC

    This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.

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