Greenlight Guru incident
Error when publishing
Resolved on May 6, 2025.
The team has identified the issue and is pushing out the fix. Users may experience a brief moment of downtime as the fix is rolled out.
Update timeline
- investigating Apr 17, 2026, 07:03 PM UTC
Increased errors when publishing documents
- monitoring Apr 17, 2026, 07:03 PM UTC
A fix is being rolled out to the necessary resources and service are fully operational
- resolved Apr 17, 2026, 07:03 PM UTC
During a routine security update to enhance the safety and performance of our systems, one of our services encountered an unexpected issue and failed to restart properly. As a result, a brief service disruption occurred. Our team acted immediately to resolve the issue and restore full functionality. To ensure stability, a short period of downtime was necessary during the recovery process. We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience and understanding as we worked to quickly address the situation.
- identified Apr 17, 2026, 07:03 PM UTC
The team has identified the issue and is pushing out the fix. Users may experience a brief moment of downtime as the fix is rolled out.
Your product runs on more than Greenlight Guru
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services