Greenlight Guru incident
EU - Ultralight Partial outage for Documents and Training Modules
Resolved on December 8, 2025.
We are currently investigating an issue affecting the Documents and Training modules in the EU region of Ultralight. Our engineering team is actively working to identify the root cause.
Update timeline
- monitoring Apr 17, 2026, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 17, 2026, 07:02 PM UTC
This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.
- identified Apr 17, 2026, 07:02 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Apr 17, 2026, 07:02 PM UTC
We are currently investigating an issue affecting the Documents and Training modules in the EU region of Ultralight. Our engineering team is actively working to identify the root cause.
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